Ok, first off a quick update on batch 19 - by now you should have received an email confirming that the forge has started work on the blades, components are being ordered and the wheels are well and truly turning. One quick thing though that I forgot to mention in this email is that the design instructions that accompany this email are only what was ordered ORIGINALLY - so if you have revised your order or added other components to it since it was first placed, it doesn't show up here. But do not be concerned, the order details that have been submitted to the forge are as per our most recent correspondence. If you have any doubts, simply shoot me an email and I'll confirm it for you.
Now, for our delayed batch 18 - the good news is that it should clear customs any day now and as soon as it arrives with my agent to be inspected you will receive an email letting you know where we are up to. Rest assured we will do our best to get them out to you as quickly as possible, though NOT at the risk of sacrificing Quality checks - so please bear with us just a little bit longer.
The waiting is the hardest part I know, but I hope that once you have your sword in hand you'll agree that it was worth it. :-)
Talk to you all again soon.